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Have you ever had to call AT&T - BST to remove a service you did not order, and if so, which product, and how many times did you have to call before it was removed?

Has an AT&T - BST representative ever promised a new plan or service would save you money, but your bill actually increased?

Has an AT&T - BST representative ever randomly added a long distance plan or other service to your account without authorization?

Have you ever called to remove a service, and were hung up on, transferred, or the order was not placed?

Have you ever called to move your service, and were hung up on, transferred, or the order was not placed?

Have you ever been billed for more lines than you actually ordered?

Have you ever had DSL placed on your account that you did not order, or were changes made to your DSL service that you did not authorize?

Have you ever had toll free numbers added to your account you were not aware of, and if so, how many?

Have you ever been given a quote for much less than what your service actually bills each month?

Have you ever encountered service or billing problems due to orders that were inappropriately placed by AT&T - BST representative?

Would you like to be included in a class-action lawsuit to be filed against AT&T - BST for fraudulent and unethical business practices?

How were you impacted in terms of time and money due to AT&T - BST unethical business practices?